Refund policy

Refund Policy

At SafiraHomes™, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.

To be eligible for a refund:
- The item must be unused and in its original condition.
- You must provide proof of purchase.
- You must contact us before returning any item.

To request a refund, please contact our support team with your order details.

Refunds will be processed after the returned item has been received and inspected. Approved refunds will be issued to the original payment method.

Shipping costs are non-refundable unless the item arrives damaged or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can help resolve the issue.

SafiraHomes™ reserves the right to refuse refunds that do not meet the conditions above.